Install-Surety is a new service that helps customers who are placing F5 appliances in highly complex networks, where architectural design, installation, configuration and testing is critical to a successful outcome.
Install-Surety covers or offers the following:

Install Preparation
A personalised Installation Template Document that assists in the gathering and documentation of critical information.
Test Plan
A personalised test plan covering the key F5 components
Fundamentals Assist
A one hour conference call with an F5 Engineering Consultant to ensure the project is on track and any potential issues are identified early in the project.
Advanced Function Assist
A one hour conference call with an F5 engineering consultant to ensure the project understands any advanced functions being implemented, their capability and how they can be used effectively.
Go-Live Preparation
A Go-Live preparation plan is developed taking into account the transition and defining a back-out strategy.
Install-Surety is a mandatory service for every F5 appliance and is effective from 1 January 2008. For pricing information, contact your local Firewall Systems representative. Download the quick facts or program brochure for more information.