Consultation up and down the channel

Firewall Systems product specialists and engineers work closely with channel partners to provide optimal threat management solutions for end users. Each technical request from a reseller is analysed for technology requirements. Because we operate multi-vendor, multiplatform laboratories, engineers are able to simulate many different situations in order to devise quick solutions for resellers. After a threat management solution has been designed and implemented, systems engineers assist with troubleshooting, upgrades and fault management.

Security by design

Our policy design team is focused on threat management conceptualisation rather than on products and technologies. This means we can define the best overall policy strategies for resellers. Certified security professionals help resellers successfully handle lucrative IT security projects—especially those involving outsourced, remotely managed or multi-vendor threat management policy.

Responsible channel support

Our business plan is to help our resellers in offering the most exciting and profitable security solutions to integrate into their clients’ networks. Our commitment is to:

• Distribute technology that provides single vendor Unified Threat Management (UTM) solutions, as well as multi-vendor Specific Threat Management (STM) solutions
• Engage with vendor sales teams to identify and work on key opportunities jointly
• Work hand-in-hand with the reseller’s sales and technical resources
• Reduce reseller’s business costs by providing specific security expertise to complement their skills
• Provide resellers with extra sales and professional resources
• Educate reseller’s account managers on our product range and continue to encourage and reward multi-vendor selling initiatives
• Capitalise on our knowledge of IT security vendors and segmentation by vertical market and product line

FireProof™ owner-focused security services

Firewall Systems develops and maintains a complete portfolio of security services that approach threat management issues as if they were our own. These include:

• Installation Services
• Incumbent and legacy network testing and penetration
• Firewall design and pre-purchased firewall checkups
• Real-time alarm systems and environment monitoring
• Encryption design
• Threat management monitoring
• Vulnerability management services
• Threat/risk assessment and disaster recovery planning
• IT security audit and review
• FireProof™ Vulnerability Management Services

Our state-of-the-art Vulnerability Management Services will expose any system vulnerabilities through detailed analysis, penetration and reporting. We remotely evaluate internet-enabled servers and appliances (including web, mail and application servers), firewalls, IDS, switches and routers in order to expose network vulnerabilities and potential exploits by providing a hacker’s perspective of the system. Our resellers can then offer threat management solutions for exposed weaknesses and security holes.

FireProof™ Logistics

FireProof™ Logistics is our comprehensive technology preparation program for management and configuration of all hardware and software for the end-user. Devices can be configured, tested and delivered anywhere in Australia within 48 hours.

We offer special services for WatchGuard Firebox users to ensure optimal ongoing protection.

Firebox Checkup is a complete review of WatchGuard Firebox configuration, and includes Vulnerability Scan, Policy Review, Log File review, Live Security Review, Confi guration Documentation and two hours of on-site work.